SafeDoc
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Step-by-step guides for everything SafeDoc can do today. Tip: press Ctrl + F to search all guides at once.

The dashboard is currently in German. The guides name the German button text in quotes with the English meaning in brackets. An English interface is coming.

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Getting started

Create, confirm and sign in to your account.

Create a free accountIn a minute, without payment details.
  1. Open the sign-up page.
  2. Enter your name, your email address and a password with at least 10 characters.
  3. Tick the box for the terms and privacy notice and click „Kostenloses Konto anlegen" (Create free account). You land directly in your dashboard with 5 GB of storage.

Good to know

Use a password you do not use anywhere else – ideally from a password manager.

Link to this guide

Confirm your email addressRequired before you create public links.
  1. Open the email from SafeDoc in your inbox.
  2. Click the confirmation link.
  3. Done – now you can also create public links.

Good to know

No email? Check your spam folder. Public sharing only works after confirmation – this protects against abuse.

Link to this guide

Sign in and outWith email and password.
  1. Open the sign-in page and enter your email address and password.
  2. To sign out, open the menu with your name at the top right and choose „Abmelden" (Sign out).

Link to this guide

Add SafeDoc to your home screenLike an app – without an app store.
  1. iPhone and iPad (Safari): open SafeDoc, tap the share icon, choose "Add to Home Screen".
  2. Android (Chrome): open SafeDoc, open the menu at the top right, choose "Install app" or "Add to Home screen".
  3. Computer (Chrome or Edge): click the install icon in the address bar.

Good to know

Without internet, SafeDoc shows a notice page. Your files are not cached on the device.

Link to this guide

Files and folders

Upload, organise, find again.

Upload filesBy button or drag and drop.
  1. Open „Meine Dateien" (My files) and the folder the files should go into.
  2. Click „Hochladen" (Upload) and choose files – or simply drag them into the browser window.
  3. The upload list appears with the progress of each file. Keep the tab open until „Uploads fertig" (Uploads done) appears.

Good to know

Largest file per plan – Free: 2 GB, Plus: 50 GB, Pro: 100 GB, Familie: 100 GB, Business: 100 GB, Business Pro: 100 GB. Large files go in parts; if a part fails it is sent again. Resuming after reloading the page is coming.

Link to this guide

My storage is fullNothing is lost – only new uploads pause.

You see your usage on „Übersicht" (Overview) under „Speicher" (Storage). The trash and older versions count too. Free up space by choosing „Endgültig löschen" (Delete permanently) in the „Papierkorb" (Trash). You can still open, share and download your existing files.

Link to this guide

Create, rename and move foldersIncluding whole folders with their content.
  1. Click „Neuer Ordner" (New folder), enter a name and confirm.
  2. To rename, open the actions menu on the row (the three dots) and choose „Umbenennen" (Rename) – or press F2.
  3. To move, choose „Verschieben …" (Move …) in the same menu and pick the target folder. Everything inside moves along.

Link to this guide

Find files again: search, favourites, recently usedThree quick ways to get there.
  1. Search finds files and folders by name.
  2. Use the star to mark favourites; they appear on the left under „Favoriten" (Favourites).
  3. „Zuletzt verwendet" (Recently used) shows your most recently changed files.
  4. In every folder you can sort by „Name" (Name), „Zuletzt geändert" (Last modified) or „Größe" (Size).

Good to know

Searching for text inside documents is not available – search looks at names.

Link to this guide

Keyboard shortcutsWork faster in the file list.
  1. Press ? in the dashboard to see all shortcuts.
  2. Ctrl + A selects everything, Esc clears the selection.
  3. Enter opens, F2 renames, Del moves to the trash.

Link to this guide

Sharing

Via link or with people.

Share with peopleView or edit – for accounts.
  1. Select the file or folder and click „Teilen" (Share). The window contains the „Mit Personen teilen" (Share with people) section.
  2. Enter the email address and choose „Darf ansehen" (Can view) or „Darf bearbeiten" (Can edit).
  3. Click „Teilen" (Share). The person gets an email and sees it under „Mit mir geteilt" (Shared with me).

Good to know

If the person has no account yet, they get an invitation by email. They only get access once they have created and confirmed an account with exactly that address – optionally for a limited time.

Link to this guide

Leave a shareWhen you no longer want to see something.
  1. Open „Mit mir geteilt" (Shared with me).
  2. Choose „Entfernen" (Remove) on the share. It disappears from your list; the file itself stays with its owner.

Link to this guide

Versions and trash

Get back what is gone.

Upload a new version Paid plans · soonThe old version is kept.
  1. Open the actions menu on the file (the three dots) and choose „Versionen" (Versions).
  2. Choose „Neue Version" (New version) and the updated file.

Good to know

SafeDoc keeps older versions 30 days on Plus, 90 days on Pro, Familie, Business and Business Pro.

Link to this guide

Restore an older version Paid plans · soonNothing is overwritten.
  1. Open „Versionen" (Versions) on the file.
  2. Download an older version or click „Wiederherstellen" (Restore).
  3. The restored version becomes the new current version – the previous one stays in the list.

Link to this guide

Bring back deleted itemsPossible for 30 days.
  1. Open „Papierkorb" (Trash) on the left.
  2. Each item shows when it will be removed for good.
  3. Click „Wiederherstellen" (Restore). Folders come back with all their content.

Link to this guide

Delete permanentlyWhen you need space right away.
  1. Open „Papierkorb" (Trash).
  2. Choose „Endgültig löschen" (Delete permanently) on an item – or „Papierkorb leeren" (Empty trash) for everything.
  3. Confirm. This cannot be undone.

Link to this guide

Moving from Dropbox

Bring your files and passwords.

Bring your files over from DropboxDownload, unpack, upload as a folder.
  1. Download your files from Dropbox. Folders arrive there as a ZIP file.
  2. Unpack the ZIP file on your computer. SafeDoc does not unpack ZIP files.
  3. In SafeDoc open „Meine Dateien" (My files) and click „Neu" (New) → „Ordner hochladen" (Upload folder). Choose the unpacked folder. Subfolders are kept.
  4. Keep the tab open until „Uploads fertig" (Uploads done) appears. Then create new links – old links stop working.

Good to know

Download limits, drive and shares: see our moving guide.

Link to this guide

Import passwords from Dropbox BetaRead in the Dropbox Passwords export file.
  1. Open „Passwörter" (Passwords) → „Import" (Import).
  2. Choose the file “exported_dropbox_accounts.csv”. SafeDoc recognises the format by itself. The file is only read in your browser.
  3. Check the preview. Nothing is saved until „Einträge importieren" (Import entries) – encrypted.
  4. Afterwards delete the export file from your device. It contains your passwords in readable form.

Good to know

No export file any more? Export from your browser or another password manager – more in our moving guide. The password manager is a beta, invite only.

Link to this guide

Account and security

Devices, password, protection.

Check signed-in devicesAnd sign out unknown devices.
  1. Open „Einstellungen" (Settings) on the left.
  2. Under „Angemeldete Geräte" (Signed-in devices) you see all sessions; your current device is marked „Dieses Gerät" (This device).
  3. If you do not recognise a device, click „Überall sonst abmelden" (Sign out everywhere else).

Link to this guide

Connect as a drive (WebDAV) Paid plans · soonIn Explorer, Finder or an app.
With an app password you connect SafeDoc as a drive. Guide for Windows, Mac, Linux and mobile.

Link to this guide

Forgot passwordNew password via email link.
  1. On the sign-in page, click „Passwort vergessen?" (Forgot password?).
  2. Enter your email address. If there is an account for it, an email with a link arrives.
  3. The link is valid for one hour and only once. Set a new password – afterwards you are signed out on all devices.

Link to this guide

Change password in your accountUntil then: via "Forgot password".
Two-factor sign-in and passkeysExtra protection when signing in.

Organisations and teams

Working together with roles.

Create an organisation Coming soonYou automatically become the owner.
  1. Open „Teams" (Teams) on the left.
  2. Enter a name under „Organisation anlegen" (Create organisation), for example "Example Ltd", and confirm.

Good to know

Organisations can be created once the Business plans can be booked.

Link to this guide

Invite people and assign roles Coming soonInvitations are valid for 7 days.
  1. Open the organisation under „Teams" (Teams).
  2. Under „Einladen" (Invite) enter the email address, choose the role (admin, member or read only) and send the invitation.
  3. You can change the role later using the selection next to the name.

Good to know

Who may do what is shown in the role table on the For business.

Link to this guide

Form teams and share folders Coming soonShare once instead of with each person.
  1. Create a team under „Team anlegen" (Create team), e.g. "Accounting", and add members.
  2. Open „Teilen" (Share) on the folder and share it with the team to view or edit.

Link to this guide

Subscription and invoices

Plans, switching, cancelling.

Which plan do I have?Today: Free with 5 GB.

As long as prices are not final, every new account uses the Free plan with 5 GB. Paid plans can be booked once prices are final. All plans are on the pricing page.

Link to this guide

Change plan or cancel Coming soonDirectly in your account under "Abo & Speicher".

This feature is planned but not available yet. Once it exists, the guide will be here.

Link to this guide

Bright desk with keyboard, paper and pens

Still have a question?

Have a look at the FAQ or write to us. Please give the email address of your account and what exactly happened – never your password.

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